Student Hub: FAQs

General

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Staff Training

Where do I report?

Students who have not been given reporting instructions prior to arrival should report to the Army Logistics University Staff Duty Officer (SDO) Desk located in the first floor lobby of Heiser Hall, building 12420.

How do I get a copy of my transcript for courses that I complete while attending ALU?

You can contact the ALU Registrar’s office at (804) 765-4122 or 765-4149 or by email: Registrar email. While you are at Fort Lee, you can also visit the Registrar’s Office in Building 12500, Bunker Hall, Room A-109.

To request a copy of your transcript, please use the Transcript Request here.

Is there a DFAC and can I use it?

DFAQs at Fort Lee are limited to use by AIT soldiers.

What is the difference between "Waitlist" and "Reserved" statuses in ATRRS?

"Reserved Status" indicates that the student has a seat in the class; "Wait-list Status" indicates that the student does NOT have a seat in the class but is on a list of students who MAY, in the event of cancellations by students with a reserved status, see their status change to "Reserved" granting them admittance to the course.

Is there WiFi available?

There is WiFi available at the IHG Lodge on post, however there is no commercial WiFi available on the ALU campus, at this time.

What is the parking availability at ALU?

There is ample parking in student parking lots at ALU. Parking permit tags are required and will be issued duing student in-processing.

What are the POV requirements?

POVs and/or rental cars are not required but are recommended, particularly for those students residing off-post.

What hours are the ALU buildings open?

Building 12420, Heiser Hall, is open 24 hours per day and is staffed with a Staff Duty Officer at all times. Building 12500, Bunker Hall, is open at from 0530 until 1800 Monday through Friday and is closed on Saturday and Sunday, however, the SDO can admit a student into Bunker Hall after hours if necessary.

Can military students wear civilian clothes while attending class?

Generally military students will wear the prescribed Army Camouflage Uniform (ACU) for classwork and will generally wear the Army Service Uniform (ASU) for graduation ceremonies. In some cases for outside of class events, i.e. staff rides, off sites, etc., civilian clothing may be authorized. Check with your instructor regarding your specific class uniform requirements.

Are there dedicated PT running routes on Fort Lee?

During PT hours, vehicle traffic is prohibited on specific routes and avenues to facilitate safety while running (see map and policy memo at the following link). http://www.lee.army.mil/documents/policy/FL%20Policy%2011-07%20PT%20Road%20Closure.pdf The National Park Service Petersburg National Battlefield Park also has a walking/jogging trail that is open to Fort Lee residents and students. http://www.nps.gov/pete/planyourvisit/upload/PETE_EF_Trail_Map.pdf

Is there a computer lab with printing capability available to the students?

There is no dedicated computer lab facility at ALU. Most classrooms with computers do have a printer(s) available for student use. The ALU Research Library does have computers and provides a limited personal printing service to students but does not have commercial internet access. For students residing in the IHG Lodge located on Fort Lee, there is a “Guest Business Lounge” with twenty-six computers with commercial internet access and printing capability that is available to the guests at no charge.

I have not received a welcome letter for my upcoming course. How do I obtain one?

You may call or email the point of contact for your course located on the SH Screen in ATRRS and they will be able to send you the appropriate welcome letter for your course.

Can I bring my motorcycle?

Motorcycles are authorized on Fort Lee provided that the operator adheres to the Fort Lee Policy Letter on Motorcycle Safety. http://www.cascom.army.mil/G_staff/sgs/Policies/16-03.pdf

No ALU Spt Bn Questions were found.

How do you register a contractor for a course?

Link to SOP Chapter 12 Section para 12.8 https://cascom.tradoc.army.mil/sites/alu/ALU%20SOPs/ALU%20SOP%201%20MAR%202016.pdf

12.8. Contractor training.

Contractors are authorized to receive training when the course(s) is/are identified in the contract Performance Work Statement (PWS) and is/are required to fulfill the contracted service requirement. Contractors may be trained in rules, practices, procedures, and/or systems that are unique to the employing agency and essential to performance of assigned duties.

a. Reimbursement. Reimbursement for training is based on each specific contract/task order. The contracting officer’s representative (COR) is responsible for determining if the contractor is required to reimburse the government for training. The COR is also responsible for coordinating with the registrar’s office for the contractor’s course seat reservation and training reimbursement costs.

1. When the contract does not specifically state that “training is at government expense,” then the contractor must reimburse the government for the “full pro rata cost of instruction.” Pro rata costs include: indirect costs, asset use fees, and administrative fees. For additional information, see DFAS – Indianapolis (DFAS-IN) Regulation 37-1, chapter 13.

2. Specific course costs are determined by HQ, TRADOC.

3. Reimbursement fees are collected by the ALU Contract Reimbursement Officer (CRO) and delivered to the CASCOM G-8 Budget Division and are due when the contractor’s training reservation is entered into the ATRRS. The contractor is required to submit a check payable to the “Treasurer of the United States.” The funds will be deposited in the Treasury General Fund as miscellaneous receipts. Treasury General Fund account is established IAW the Government Accountability Office (GAO) requirements as well as CASCOM to handle accounting deposits for training.

b. Scheduling. Contractor attendance in a military course requires a reservation in the ATRRS. The university’s registrar office will schedule contractors for attendance in ALU courses. When coordinating contractor training, the COR will provide a SF 182 or equivalent information for each student. The form must identify the student, course, class number, class dates and be signed by the COR authorizing the training, certifying the training is required in order for the contractor to fulfill a Government contract.

How do you register a contractor for a course?

Link to SOP Chapter 12 Section para 12.8 https://cascom.tradoc.army.mil/sites/alu/ALU%20SOPs/ALU%20SOP%201%20MAR%202016.pdf

12.8. Contractor training.

Contractors are authorized to receive training when the course(s) is/are identified in the contract Performance Work Statement (PWS) and is/are required to fulfill the contracted service requirement. Contractors may be trained in rules, practices, procedures, and/or systems that are unique to the employing agency and essential to performance of assigned duties.

a. Reimbursement. Reimbursement for training is based on each specific contract/task order. The contracting officer’s representative (COR) is responsible for determining if the contractor is required to reimburse the government for training. The COR is also responsible for coordinating with the registrar’s office for the contractor’s course seat reservation and training reimbursement costs.

1. When the contract does not specifically state that “training is at government expense,” then the contractor must reimburse the government for the “full pro rata cost of instruction.” Pro rata costs include: indirect costs, asset use fees, and administrative fees. For additional information, see DFAS – Indianapolis (DFAS-IN) Regulation 37-1, chapter 13.

2. Specific course costs are determined by HQ, TRADOC.

3. Reimbursement fees are collected by the ALU Contract Reimbursement Officer (CRO) and delivered to the CASCOM G-8 Budget Division and are due when the contractor’s training reservation is entered into the ATRRS. The contractor is required to submit a check payable to the “Treasurer of the United States.” The funds will be deposited in the Treasury General Fund as miscellaneous receipts. Treasury General Fund account is established IAW the Government Accountability Office (GAO) requirements as well as CASCOM to handle accounting deposits for training.

b. Scheduling. Contractor attendance in a military course requires a reservation in the ATRRS. The university’s registrar office will schedule contractors for attendance in ALU courses. When coordinating contractor training, the COR will provide a SF 182 or equivalent information for each student. The form must identify the student, course, class number, class dates and be signed by the COR authorizing the training, certifying the training is required in order for the contractor to fulfill a Government contract.

Are there any additional items recommended for students to bring with them when attending BOLC?

Yes, we recommend bringing a laptop computer, printer, black leather (or non-flammable) work gloves. The laptop should have either a built in or separate CAC / Smart Card Reader.

If you are a Basic Officer Leader Course student -- continue reading --

In the the Basic Officer Leader Course (BOLC-B) at Fort Lee, you will be part of Bravo Company (Quartermaster) or Charlie Company (Transportation and Ordnance), 71st Student Battalion, Army Logistics University.


Required documents to in-process: (original) Social Security Card and certified birth certificate and ...

a 'certified' copy is one with a raised seal which you can get at a credit union or any location with a notary public


  • 1. 10 copies of orders w/ all amendments
  • 2. DD Form 1610 provide 5 copies (if applicable)
  • 3. DD Form 93/SGLV provide 5 copies (emergency contact)
  • 4. DA71 Oath of Office
  • 5. All DD 214s
  • 6. All Enlistment/ROTC/SMP Contracts
  • 7. SGLV (Service Group Life Insurance) provide 5 copies
  • 8. Marriage certificate 2 certified copies
  • 9. Divorce Decree
  • 10. Children’s birth certificates 2 certified copies

    • Children’s social security cards
    • Child custody agreement
    • Proof of Child Support
  • 13. Copy of lease (to receive BAH)
  • 14. Vehicle registration, valid driver’s license and proof of insurance
  • 15. Blank Check
  • 16. Copy of shot record and medical readiness (PHA, PDHRA, Dental, Vision, etc.). All your medical and outdated shots must be updated and copies provided to Charlie Co. NLT completion of in-processing
  • 17. If you own/operate a motorcycle and choose to ride your motorcycle on post please provide the Motorcycle Driver’s License, Insurance, and proof of Post Safety Course; bring in your helmet for inspection
  • 18. NG/Reserve: DA 5960 signed by commander from home unit.

Required uniforms: (Required items are outlined in DA PAM 670-1, 1 JULY 2015)

  • - ACU/OPC: 4 serviceable sets
  • - Boots: 2 pair
  • - ASU’s: (required for Regular Army, Army Reserve, and National Guard) (Females- both skirt and pants/ Males- both bow and long tie)
  • -APFU: shorts, pants, ss shirts, ls shirts, jacket, hat, gloves (Wear out date for grey uniform is Sep 2017. Bring black or BPT purchase the black set here)
  • -Field Items: work gloves, eye pro, long johns (snivel gear), wet weather gear, and cold weather gear.

DO NOT BRING TA-50 gear; you will receive the required TA-50 gear when you process through Fort Lee’s Central Issue Facility (CIF)

How do you register a contractor for a course?

Link to SOP Chapter 12 Section para 12.8 https://cascom.tradoc.army.mil/sites/alu/ALU%20SOPs/ALU%20SOP%201%20MAR%202016.pdf

12.8. Contractor training.

Contractors are authorized to receive training when the course(s) is/are identified in the contract Performance Work Statement (PWS) and is/are required to fulfill the contracted service requirement. Contractors may be trained in rules, practices, procedures, and/or systems that are unique to the employing agency and essential to performance of assigned duties.

a. Reimbursement. Reimbursement for training is based on each specific contract/task order. The contracting officer’s representative (COR) is responsible for determining if the contractor is required to reimburse the government for training. The COR is also responsible for coordinating with the registrar’s office for the contractor’s course seat reservation and training reimbursement costs.

1. When the contract does not specifically state that “training is at government expense,” then the contractor must reimburse the government for the “full pro rata cost of instruction.” Pro rata costs include: indirect costs, asset use fees, and administrative fees. For additional information, see DFAS – Indianapolis (DFAS-IN) Regulation 37-1, chapter 13.

2. Specific course costs are determined by HQ, TRADOC.

3. Reimbursement fees are collected by the ALU Contract Reimbursement Officer (CRO) and delivered to the CASCOM G-8 Budget Division and are due when the contractor’s training reservation is entered into the ATRRS. The contractor is required to submit a check payable to the “Treasurer of the United States.” The funds will be deposited in the Treasury General Fund as miscellaneous receipts. Treasury General Fund account is established IAW the Government Accountability Office (GAO) requirements as well as CASCOM to handle accounting deposits for training.

b. Scheduling. Contractor attendance in a military course requires a reservation in the ATRRS. The university’s registrar office will schedule contractors for attendance in ALU courses. When coordinating contractor training, the COR will provide a SF 182 or equivalent information for each student. The form must identify the student, course, class number, class dates and be signed by the COR authorizing the training, certifying the training is required in order for the contractor to fulfill a Government contract.

Why are there no more Basic Branch Phase I's after Fiscal Year 2018?

Beginning in FY 2019 the Logistics Reserve Component Captains Career Course structure will be changing.

Previously the Phase I of the course was broken down by basic branch with separate course numbers for TC, QM, and OD. This has created confusion and has led to long wait times for officers attempting to get into their specific branch’s course. All three of these courses taught the same curriculum for a long period of time but the structure created confusion across the different components. Phase II was a distance learning requirement that consisted of the Support Operations Course Phase I and the Military Decision Making Process Blackboard Course. The Support Operations Course was taken from ATRRS in summer of 2017 and course requirements updated. The DL requirement was then changed to the Sustainment Learning Assessment available through the Army Learning Management System. It was not reflected in ATRRS and created confusion again. Phase III was the final resident phase and was the only portion of the course that was listed as multi-functional.

In order to eliminate confusion and frustration and to streamline the processes for enrolling and completing the RC-CCC the course structure changes were made and approved for implementation in FY 2019. Those changes are as follows:

  • 1) The course is now 2 x two week resident phases completed at Ft Lee, VA.
  • 2) There are no longer branch specific courses that contribute to the completion of the RC-CCC. Students should not be registered for those classes in ATRRS for FY 2019 or beyond.
  • 3) Both phases can be found in ATRRS for FY 2019 under the course number 9-00-C23 (RC). They are listed as Phase I and Phase II and MUST be completed in order.
  • 4) There is no longer a DL phase of the course in ATRRS. However, the Sustainment Learning Assessment must still be completed but is now a prerequisite for attendance at Phase I (certificates will be checked prior to students being accepted at the Phase I Welcome Briefs).
  • 5) As has been the RC-CCC practice, a DA Form 1059 will only be provided to those that complete both phases of the RC-CCC.

Which Distance Learning should I complete to be Phase II complete (or pre-requisite complete in FY 19)?

The right direction at this point is to give up on the MDMP course all together. We have had multiple issues with the same problem and have gotten very little tech support to rectify the problem or even propose a work around. My advice to you at this point is to take the Sustainment Learning Assessment available through ALMS. It will soon replace in ATRRS the Support Operations Course Phase I and MDMP as the DL Phase II. In fact if you try to register to take SOC Phase I now it is not even available.

Below are the steps for taking the SLA through ALMS:

  • 1) Students log in to https://www.lms.army.mil using CAC or AKO username and password.
  • 2) From the account home page select "Search" from left column of options.
  • 3) In the search bar type in "Sustainment Learning Assessment". Click "Search" button.
  • 4) First option that populates is "LOG-C3 / Sustainment Learning Assessment". (Description of the course states: The LOG-C3 / Sustainment Learning Assessment Course consists of 30 topics totaling 67.5 hours of content. The learner must progress through the 30 topics by either passing the associated pretest or reviewing the learning content and passing the posttest. Learners will receive course credit when they have successfully passed either the pretest or posttest for each of the 30 associated topics with a score of 80% or higher.)
  • 5) Select "Register"

ALMS will email instructions when enrollment is complete.

Log back into ALMS. Under "Assigned Learning" select the Sustainment Learning Assessment and launch course content.

Hopefully this helps. It is much better training and much easier to actually take. Let me know if you have any questions.

Why haven’t I received a welcome letter for my upcoming course?

You may not have received a welcome letter for the course for a variety of reasons. The most common of them are below:

  • You are in a WAIT Status in ATRRS. We do not send welcome letters to those in a WAIT status because we cannot guarantee seats. Please see answer for the next question for the procedures for attempting to walk on.
  • Your email in ATRRS is incorrect. We send all welcome letters to the email registered in ATRRS, which is most often the Military Email. If that is incorrect, please have your readiness/training NCO fix it.

Can I walk on to RC LOG-C3?

In order for officers to be accepted as a walk-on to the course they must have orders bringing them to Ft Lee for the duration of the course and they must have those orders at the Welcome Brief on the first day of the course in order to be accepted into the class.

It is up to units and/or HRC to provide orders for officers prior to them departing for Ft Lee. Units and/or HRC assume the risk that officers may not be accepted as walk-ons to the class. In order to make informed decisions the following information may be helpful:

  • The course manager cannot grant anyone a “reserved” seat in the course. ATRRS automatically enrolls them if seats are available or takes people from a wait status and rolls them into a reserved seat as seats become available.
  • Most classes of the Logistics Reserve Component Captains Career Course have officers that do not show for the start of the class.
  • When officers do not show up for the class, officers who are in a wait status can be accepted into the class from a walk-on status. OMLs are developed from the wait list and those officers with the longest wait time on the list are accepted first into the class. Again in order to be accepted officers must still have orders bringing them to Ft Lee for the duration of the course.

With this information units/HRC can elect to send officers with the understanding that while there is a very strong possibility that officers will be accepted from a walk-on status, I simply cannot guarantee a seat to anyone because I simply do not know the number of no-shows before a class starts. All that being said...based off of previous classes...there have been only a few times that I have had to turn Soldiers away. Because most units are unwilling to assume the risk, there are very few that come to the Welcome Brief with orders and attempt to walk on. Those that do are usually able to attend.

What is the process for a Branch Transferring CPT?

Current

  • Officers transferring from a non-logistics branch to logistics have two options.

    • Option 1: Officers that have not completed another Captains Career Course, can attend the Logistics Reserve Component Captains Career Course at Ft Lee. Officers must complete all phases of the course in order to receive credit for the course.
    • Option 2: Officers that have completed another branch’s Captains Career Course must elect to go through the Support Operations Course to receive credit for transfer. Course number is: 8A-FA90/551-f39 (MC). “Officers from non-logistics branches who have already completed a non-logistics Captains Career Course must attend this course in order to compete for a branch transfer to 90A/Logistics.” This course is managed by the Applied Logistics Studies Department. Course manger’s contact number is (804) 765-4663.

Effective 1 Oct 2018

  • 1) Go onto ALMS (you can do this now as you have time) and register for and complete the Sustainment Learning Assessment. There is no registration requirement in ATRRS. It is just an ALMS course that will get you prepared for the resident phases of the Logistics Reserve Component Captains Career Course. It will actually be a required prerequisite for attendance at the first resident phase of the course. It is about 67.5 hours of training and when you're done you need to save the certificate for proof when you come to Fort Lee.
  • 2) Your training NCO/Officer need to go on to ATRRS now and get you registered and reserved in one or both resident phases. The course number they need to look up for FY 2019 is 9-00-C23 (RC). When they type in that course number both phases will show up...Phase I and Phase II. There are only two phases...there is not a DL phase...the phases must be taken in order. Please ensure you read all the special instructions for both courses and understand them.
  • 3) Once completed with both phases of the course you will receive a DA Form 1059 that will state that you have completed the course and are now prepared to serve in the AOC of 90A. You will then work through your S1/G1 in your state to submit the required documents to change your basic branch over to LG.

Can you sign my verification form in order to get paid for being on Active Duty?

All Students at the RC-CCC are required to out process with the Transitions Office at the Soldier Support Center (Building 3400, Room 135) before departing Fort Lee, VA. During out processing, the transitions team will provide them with the supporting documentation necessary to validate getting paid for Active Duty – Training time with HRC (for USAR), and for their units (NG). In the event a student does not go to transitions, or loses their paperwork, please contact one of the two individuals below for assistance. The Course Manager of RC-CCC cannot validate pay or entitlements.

If you have additional questions, please contact (804) 734-7790 or (804) 734-6971.

How do you register a contractor for a course?

Link to SOP Chapter 12 Section para 12.8 https://cascom.tradoc.army.mil/sites/alu/ALU%20SOPs/ALU%20SOP%201%20MAR%202016.pdf

12.8. Contractor training.

Contractors are authorized to receive training when the course(s) is/are identified in the contract Performance Work Statement (PWS) and is/are required to fulfill the contracted service requirement. Contractors may be trained in rules, practices, procedures, and/or systems that are unique to the employing agency and essential to performance of assigned duties.

a. Reimbursement. Reimbursement for training is based on each specific contract/task order. The contracting officer’s representative (COR) is responsible for determining if the contractor is required to reimburse the government for training. The COR is also responsible for coordinating with the registrar’s office for the contractor’s course seat reservation and training reimbursement costs.

1. When the contract does not specifically state that “training is at government expense,” then the contractor must reimburse the government for the “full pro rata cost of instruction.” Pro rata costs include: indirect costs, asset use fees, and administrative fees. For additional information, see DFAS – Indianapolis (DFAS-IN) Regulation 37-1, chapter 13.

2. Specific course costs are determined by HQ, TRADOC.

3. Reimbursement fees are collected by the ALU Contract Reimbursement Officer (CRO) and delivered to the CASCOM G-8 Budget Division and are due when the contractor’s training reservation is entered into the ATRRS. The contractor is required to submit a check payable to the “Treasurer of the United States.” The funds will be deposited in the Treasury General Fund as miscellaneous receipts. Treasury General Fund account is established IAW the Government Accountability Office (GAO) requirements as well as CASCOM to handle accounting deposits for training.

b. Scheduling. Contractor attendance in a military course requires a reservation in the ATRRS. The university’s registrar office will schedule contractors for attendance in ALU courses. When coordinating contractor training, the COR will provide a SF 182 or equivalent information for each student. The form must identify the student, course, class number, class dates and be signed by the COR authorizing the training, certifying the training is required in order for the contractor to fulfill a Government contract.

What does “SFDO” stand for?

Staff and Faculty Development Office (SFDO)

Does SFDO accept walk-in students for any of its course?

No. Any person wishing to enroll in a SFDO course must contact either the Registrar's office or the course manager of the desired course before attending a course.

I want to enroll in Systems Approach to Training (SAT) but cannot find the course schedule. How do I enroll?

The SAT course has been replaced by Foundation Training Developer Course (FTDC). Contact the ALU registrar to enroll in the course.

What are the normal start and end times for SFDO courses?

Most SFDO courses are scheduled to begin at 0800 and end at 1700. Please confirm start time (Welcome Letter).

Where are SFDO courses conducted?

Most SFDO courses are conducted in Bunker Hall, Bldg 12500.

How do you register a contractor for a course?

Link to SOP Chapter 12 Section para 12.8 https://cascom.tradoc.army.mil/sites/alu/ALU%20SOPs/ALU%20SOP%201%20MAR%202016.pdf

12.8. Contractor training.

Contractors are authorized to receive training when the course(s) is/are identified in the contract Performance Work Statement (PWS) and is/are required to fulfill the contracted service requirement. Contractors may be trained in rules, practices, procedures, and/or systems that are unique to the employing agency and essential to performance of assigned duties.

a. Reimbursement. Reimbursement for training is based on each specific contract/task order. The contracting officer’s representative (COR) is responsible for determining if the contractor is required to reimburse the government for training. The COR is also responsible for coordinating with the registrar’s office for the contractor’s course seat reservation and training reimbursement costs.

1. When the contract does not specifically state that “training is at government expense,” then the contractor must reimburse the government for the “full pro rata cost of instruction.” Pro rata costs include: indirect costs, asset use fees, and administrative fees. For additional information, see DFAS – Indianapolis (DFAS-IN) Regulation 37-1, chapter 13.

2. Specific course costs are determined by HQ, TRADOC.

3. Reimbursement fees are collected by the ALU Contract Reimbursement Officer (CRO) and delivered to the CASCOM G-8 Budget Division and are due when the contractor’s training reservation is entered into the ATRRS. The contractor is required to submit a check payable to the “Treasurer of the United States.” The funds will be deposited in the Treasury General Fund as miscellaneous receipts. Treasury General Fund account is established IAW the Government Accountability Office (GAO) requirements as well as CASCOM to handle accounting deposits for training.

b. Scheduling. Contractor attendance in a military course requires a reservation in the ATRRS. The university’s registrar office will schedule contractors for attendance in ALU courses. When coordinating contractor training, the COR will provide a SF 182 or equivalent information for each student. The form must identify the student, course, class number, class dates and be signed by the COR authorizing the training, certifying the training is required in order for the contractor to fulfill a Government contract.